Introduction

At TailorMyResume, we are committed to providing high-quality services to help you improve your resume and increase your chances of getting hired. We understand that sometimes, our services may not meet your expectations, and we want to ensure that you are satisfied with your purchase. This Refund Policy explains the circumstances under which we will provide a refund.

Eligibility for Refund

You are eligible for a refund if:

• You are not satisfied with the quality of our services: If you feel that our services did not meet your expectations, you can request a refund within 30 days of your purchase.
• Our services are not delivered as promised: If we fail to deliver our services as promised, you can request a refund.
• You experience technical issues: If you experience technical issues that prevent you from accessing or using our services, you can request a refund.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team: Reach out to our customer support team via email at contact.tailormyresume@gmail.com or through our website's contact form.
2. Provide reason for refund: Explain the reason for your refund request, including any relevant details or screenshots.
3. Receive refund confirmation: Our customer support team will review your request and provide a refund confirmation within 5 business days.

Refund Amount

The refund amount will be based on the original purchase price, minus any applicable fees or charges.

Exceptions

The following exceptions apply to our Refund Policy:

• Customized services: If you have received customized services, such as personalized coaching or resume writing, you are not eligible for a refund.
• Abuse of services: If we determine that you have abused our services, including but not limited to using our services for commercial purposes or violating our Terms of Service, you are not eligible for a refund.

Changes to Refund Policy

We reserve the right to modify or update this Refund Policy at any time, without notice. Your continued use of our services shall be deemed acceptance of any changes to this Refund Policy.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: contact.tailormyresume@gmail.com